Morrisey shares tips about holiday season gift returns
Morrisey shares tips about holiday season gift returns
Macy’s is famous for their generous return policy. Getty Images
28 December, 2017, 01:57
But, many times Santa may miss his mark and give us gifts me may not want or need.
It's a good idea to check the store's return policy before heading out the door. According to the Oporto Firm each year consumers return more than $90 billion in products; 40 percent of consumers return presents either the day after or two days after Christmas. With a gift receipt, you can get a store credit. No gift receipt? An employee can look up purchases made in the past year.
Retailers are gearing for the post-holiday rush.
If your gift is from Macy's, you're in luck.
With receipt or no receipt, no matter what you're returning, shopping strategists suggest to always bring along your photo ID. Do not assume that you have the right to return or exchange an unwanted present for equal/lesser value or even at all.
If you have a Best Buy credit card and are "Elite" or "Elite Plus" status, you have 30 to 45 days.But if you bought it online, you have to pay return shipping fees.
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For the holidays, Best Buy extends its return window to account for the fact that some items won't be opened until after the standard return period has already expired-again, with a tiered system to allow regular customers a wider window for returns. No refunds. Many items, including music, movies, software and video games, are not eligible for return if their packages are opened.
While stores must exchange or refund money for defective items or those not as represented, consumers should be aware of "all sales final" store policies.
Consumers with questions regarding holiday returns are urged to contact the Attorney General's Consumer Protection Division at 1-800-368-8808, the Eastern Panhandle Consumer Protection Office in Martinsburg at 304-267-0239 or visit www.wvago.gov for additional assistance or information.
Generally speaking, Amazon offers a 30-day return policy on unopened items that the company sells directly. Returns must be made within 30 days and with a receipt.
Experts also say to keep the item in its original packaging. For holiday returns, merchandise purchased from November through December 24 can be returned through January 31.
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